The Firmadle Hotels is looking to recruit receptionists to join the Front Desk team.
The role requires you to welcome all guests and visitors to the hotel, handle all arrivals, roomings and departures, and have a pleasant, welcoming manner as you are the first point of contact for all guests.
You will need to have strong personal skills,and a love of working in a customer focused environment. Knowledge of Protel would be an advantage, but not essential. Fluent English are required.
28 Holidays pro-rata per year
Group Pension Scheme
Discounted Health Care
Meals on Duty
Discounted Laundry Service
Learning and Development Opportunities
Recognition & Reward Scheme
Employee Social Events
We are delighted to have been recognised by the hospitality industry for some of the great work our teams have done. To name a few of our recent awards and accolades;
Firmdale Hotels – “Number 3 in the Top 30 Best Employers in Hospitality”, The Caterer 2016
Firmdale Hotels – “Excellence in Employee Engagement”, HR in Hospitality 2016
Ham Yard Hotel – “Best Afternoon Tea Award”, Harden’s 2016
Sarah Williams – “Food and Beverage Manager of the Year”, Hotel Cateys 2015
Charlotte Street Hotel – “Restaurant Team of the Year”, Hotel Cateys 2015
Firmdale Hotels – “Excellence in Corporate Social Responsibility”, HR in Hospitality 2015
Interested in learning more or to hear it straight from our team.
What makes Firmdale such a special place to work?
Quarterly Champagne receptions and annual employee recognition awards
Employee led committees allow you to have your say, generate ideas and make a difference
Award winning training opportunities (WSET, supplier visits and masterclasses to name a few)
Bespoke development programmes (including accredited Supervisor and Manager training)
Social events and team activities (bowling, quiz nights, netball teams, running club and more)
Wait, there’s more! Refer a friend bonus, volunteering and regular Manager catch-ups
Application process-please send us your documents by email
. Resume/Curriculum Vitae (CV)
. Recent photo
. Passport Copy
Director of Human Resources & Training