Are you the person that friends and family turn to for help with their technology problems? Are you interested in learning something new every day and mastering new enterprise software products each month?
Crossover consistently ‘wows’ its customers with the quality of support we provide and is growing at a very exciting pace. Join our front-line support team to see how interesting and challenging we’ve made L1 support using cutting-edge technology and an innovative process.
We’ve learned that the best customer support agents are smart individuals who love to soak up new knowledge and enjoy using their expertise to solve challenging customer problems. The weekly investments we make in our team’s professional development is what drives customer satisfaction as well as our agent happiness.
What You Will Be Doing
What You Won’t Be Doing
Support Specialist Key Responsibilities
Crossover has been a pioneer of the remote work model since our inception in 2010 – helping thousands of people find great work opportunities. We focus on full-time, long-term work – not short-term “gigs” or freelancing side jobs. Most of our positions are within a large and growing portfolio of software companies. Since we focus on remote work, our openings can be filled globally and pay standardized compensation rates, regardless of where you choose to live.
Join the thousands of professionals that have partnered with Crossover to explore new opportunities and find their dream job. Go to www.crossover.com/testimonials to read their stories. Better yet, write your own story!
What to expect next:
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Crossover Job Code: LJ-3073-ZM-Lusaka-SupportSpecial.005